CONFIDENTIALITY POLICY

INTRODUCTION

In the face of the development of new communication tools, the company (hereinafter Explor’in France) undertakes to pay particular attention to the protection of personal data collected in conformation with the European regulations relative to the protection of personal data of 27th April 2016 and with the law n°2018-493 of 20th June 2018 amending the law concerning information technology and liberties of 6th June 1978 (hereinafter “European Regulation”)

Explor’in France endeavours to collect only the personal data necessary and useful in order to respond to your needs.

The confidentiality policy sets out in detail for you the way in which the treatment of personal data collected is carried out by Explor’in France through its internet site. It is also intended to explain to you how to claim your rights.

Surfing on the site https://www.explore-in-france.com (hereinafter the “Site”) is subject to the full, entire and without reserve acceptance of the present confidentiality policy.

IDENTITY OF THE PERSON RESPONSIBLE FOR TREATMENT

Explor’in France Company.

SAS with share capital of 10.000,00 earos

Registered with the RCS of Pau under the number 85060517100014

Whose headquarters are at 6, rue Castet de l’Array, 64000 PAU

Represented by Marina Dal in her capacity as President.

NATURE OF DATA COLLECTED

Personal data is collected by Explor’in France via two forms and thanks to the interactivity established between you and our internet site.

in the context of a request for an estimate for a made-to measure holiday

• NAME AND FIRST NAME

E-MAIL ADDRESS
TELEPHONE NUMBER
NATIONALITY
AGE

in the context of a request via the contact form

NAME AND FIRST NAME
E-MAIL ADDRESS
TELEPHONE NUMBER

in the context of the user’s surfing on the internet site

DATE AND TIME OF CONNECTION
TYPE OF SEARCH ENGINE
IP ADDRESS

THE PURPOSE OF DATA COLLECTION

The treatment of the data collected is necessary to process the requests made to the Explor’in France company by the users of the Site who would like more information about what the company does, or to obtain an estimate.

Data of a personal nature is collected and treated solely in accordance with the European Regulation concerning this.

The treatment of the data collected is necessary to :

people’s rights and requests
providing estimates
administering and managing the internet site
meeting the clients’ contractual requirements

The treatment of the data collected also enables Explor’in France to send you e-mails in the context of its commercial campaigns (presents, special offers…) or our newsletter providing that you have previously ticked the box to request this.

Data relating to means of payment (bank card number, date of expiry, authorisation number, security code) are collected directly by Explor’in France’s service provider, Paytweak, in partnership with the BNP Paribas, once the estimate has been validated.

No personal data collected is ever shared with third parties for commercial purposes.

THE USE OF COOKIES

A cookie is a small file left on your hard drive and which holds information in view of a future connection.

The use of cookies may be carried out on the Site with your consent by ticking the box saying that you accept their use vias the “cookies banner” which appears when you first go on the site.

These cookie will enable the Explor’in France company to carry out statistical studies, analyses and audience measurement via GOOGLE ANALYTICS.

These cookies are suppressed after a period of thirteen months, in accordance with the European Regulation.

You can modify your preferences via the browser you use.

You can also object to their use at any moment via the following internet site : http://www.youronlinechoices.com/fr/controler-ses-cookies/.

RECIPIENTS OF COLLECTED DATA

The personal data collected is for the use of the Explor’in France company which is in charge of the management of the internet site.

The Explor’in France company will have occasion to transmit the data collected to its partners (hôtels, transport companies…etc) solely with the aim of meeting the contractual requirements of its clients.

CONFIDENTIALITY

No personal data collected will ever be used for purposes other than those defined above.

Personal data will neither be sold, nor transferred to anyone, except by request of an administrative authority or judicial authority empowered and set up to make such a request.

DURATION OF CONSERVATION OF DATA

Personal data is only kept for the length of time necessary to complete the missions detailed above. Data used for purposes of commercial prospection will not be kept any longer than a period of 3 years calculated from the end of the commercial relationship.

In addition, should the users of the Site not follow up their enquiries or requests, the Explor’in France company undertakes to suppress their data within a period of three years maximum.

CYBER CRIME

Explor’in France has taken technical and organisational measures enabling the protection of your data in a manner appropriate nature de according to their type, the extent of the treatment and their accessibility.

However, should any fraudulent intrusion be made into its computer system, Explor’in France undertakes to inform you of this. In addition, a declaration will be made to the CNIL within 72 hours.

YOUR RIGHTS

In accordance with the law as it stands, you can request at any moment access to the personal data concerning yourself, rectification thereof, and/or its suppression to the extent that this does not prevent the services already taking place to be provided correctly.

You also have the right to modify or remove, at any moment, the consents you have given us for the treatment of your personal data. You can oppose treatment of your personal data and the right to their portability, within the conditions fixed by the European Regulation.

For this, you can contact us via our contact form, by e-mail at the following address : bonjour@explore-in-france.com

or by post to the following address :

Société Explor’in France
6 rue Castet de l’Array,
64000 PAU

You will have to provide your surname and first name plus a copy of your identity document in order to prevent any fraudulent requests.

If a reply is not received or is unsatisfactory, you can take your complaint to the CNIL at the following address : https://www.cnil.fr/.

UPDATING OF TRANSMITTED DATA

It is important that the information which you transmit to us should be exact and up to date and that you inform us without delay of any significant change concerning you.

UPDATING THE CONFIDENTIALITY POLICY

The present Confidentiality Policy is liable to be modified at any moment by the Explor’in France company to take into account the evolution of current legislation but also in the case of modification of the purposes of its treatment of personal data.

Any modification will come into force immediately. It is therefore your responsibility to consult our Confidentiality Policy in order to take into account any possible modifications to it.